AUTHORIZED PERSONNEL
Sign in to the desk.
Use your technician account. Access to unattended credentials is recorded.
← Return to client supportUse your technician account. Access to unattended credentials is recorded.
← Return to client supportUse at least 8 characters. This replaces the temporary administrator-issued password.
Scan this code with your authenticator app, or enter the setup key manually. After verification, this device is remembered for seven days.
Each code works once if your authenticator is unavailable. They will not be shown again.
Launch support sessions and manage protected unattended access.
Add the first client or adjust your search.
Place each remote client in a clear operational scope.
Create a group to begin organizing clients.
Manage accounts, approve verified registrations, and assign precise access.
Checking the secure send-only connection…
Build technician teams that inherit access and management authority.
Create a team to organize technicians.
Grant each user group exactly the computer and user authority it needs.
View inventory, connect, edit records, or fully manage a computer group.
Let a manager group view or manage technicians in a target group.
Privacy-bounded errors and component health from the devices you support.
No screenshots, keystrokes, clipboard contents, credentials, customer files, usernames, network addresses, command lines, or raw logs are transmitted automatically.
30-day retention
Authentication, credential access, and client-management events.
Control paid-through dates, USB seats, enrollment, and renewal.
Suspension blocks the next online check-in. A lease already issued to an offline USB remains valid only until its signed expiration.
Create a license before enrolling a technician USB.
Deploy verified releases to enrolled MSI installations or create a one-time bootstrap package.
Artifacts remain internal-only. Every deployment uses TLS, an immutable manifest, SHA-256 verification, a one-time enrollment assertion, a short-lived download token, and an auditable receipt.
FMS-INTERNAL-UNSIGNED-2026-07-27
Publish a verified release from the protected server administration channel.